Lenovo Upgrade to 3 Year Onsite Hardware Support X1/Yoga Series
Phone and Onsite support, Parts and Labour 24x7 Next Business Day
Lenovo ThinkPad Series
S1 Yoga
X1 Carbon
Include 24/7 phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product
If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved
This service provides parts and labour repair coverage where labour is provided onsite at your place of business
If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day
Service is available during Lenovo's normal in-country business hours.Calls received after 4pm local time will require an additional business day for service dispatch.On-site service is available in metropolitan areas only.Next business day service is not guaranteed